At Francis A Jones (FAJ) we care about the personal information of our current and future clients, as well as our team members and other stakeholders.

This Privacy Statement applies to Francis A Jones (FAJ) generally and your use of our website.

Information We Collect

As part of our dealings we may collect various personal information from you including your name, address, phone, fax, and email address. In addition we are likely to collect other personal information related to your financial position, and your tax file number. This information will normally be collected to provide a service or fulfil an enquiry or request. We may also need to collect credit card details to enable us to process a payment from you. Additional information, such as your preferences for various services we provide, may also be collected, however we will only collect information that is reasonably necessary for, or directly related to FAJ’s functions, and in a way that is lawful, fair and not unreasonably intrusive.

Use and Disclosure of Personal Information

Your personal information will only be used for what it was collected for, and will be handled in accordance with all requirements of the National Privacy Principals and all applicable laws. Other than for debt collection purposes or as may be required to enable a third party to provide you with services you have specifically requested, your personal information will not be shared, sold or given to any third parties without your consent, unless required or authorised under the exemptions set out in the Privacy Act 1988.

We will not disclose your tax file number to anyone other than yourself, without receiving your express authority. An identification process is followed before TFN information is released.

If we conduct direct marketing campaigns to promote our services we will provide recipients with details on how to opt-out of future campaigns.

Quality of Personal Information

Our aim is to ensure that your personal information is accurate, complete and up-to-date. To help us with this, please contact us if any of your information that you have provided changes. We will take reasonable efforts to correct the data.

Personal Information Security

FAJ is committed to keeping the data you provide us secure, and we will take reasonable steps to protect your personal information from unauthorised loss, misuse, modification or disclosure. The Partners of FAJ are responsible for our privacy policies.

Access to Personal Information

You can request us to provide access to the personal information that we hold about you. To request access please contact us using the details provided below.


Emails we receive from you will only be used for the purposes given and are subject to the conditions set out in this privacy policy. Due to the nature of email, sending personal information in an email remains entirely at your own risk and FAJ will not be responsible for any unauthorised use and disclosure of this information.


The FAJ website contains links to third party websites. Please be aware that FAJ are in no way responsible for the privacy practices on these sites.

Overseas recipients

FAJ is unlikely to disclose your personal information to overseas recipients, unless it is in accordance with the use and disclosure of information detailed above.

Contacting Us

If you have any questions about this privacy policy, the privacy practices of FAJ, or you wish to complain about a breach of the Australian Privacy Principles, please contact us using the details below. Your complaint will be reviewed by a partner of FAJ, who will contact you to discuss a resolution.

Francis A Jones

PO Box 39
Fremantle WA 6959
Telephone 08 9335 5211
Fax 08 9335 5478

We reserve the right to change this Privacy Statement at any time. It is advisable to review this Privacy Statement periodically for changes. Further information on the Privacy Act and the Australian Privacy Principles can be found on the Office of the Australian Information Commissioner’s website at