• Q: What do I need to bring to have my tax return prepared?

    To have us prepare your personal tax return you will need to bring the appropriate information relating to your circumstances. Below is a list of information you may need to bring. The list is in order of most likely to least likely, so many of the items further down the list will not be applicable to most people. Please also note that the list is not exhaustive.

          • PAYG Payment Summary (formerly called a ‘group certificate’), from your employer, super fund or Centrelink.
          • Details of bank interest received (bank statements or on-line banking printouts are the best source).
          • ETP (eligible termination payment) statements issued by an employer on termination of work, or by a superannuation fund upon payout of your super monies.
          • Details of foreign earnings including interest on overseas bank accounts or foreign pensions.
          • Details of business income and expenditure.
          • Details of motor vehicle expenses. This may include detail of kilometres travelled for work purposes. If you have a logbook we may also require, receipts for fuel, repairs, licence and insurance, or a list of these items. Please note that home to work travel is generally not tax deductible.
          • Details of known work expenses including union fees, professional subscriptions, seminar costs, purchase and dry cleaning of uniforms or protective clothing, stationery, home office costs, tools and materials. Computers, phones, laptops, tablets and other office items may be fully or partly deductible, if you bring in the receipt we’ll let you know. We will prompt you during the interview for other deductions you may not be aware of.
          • A list of donations made to tax deductible charities (or the receipts), including voluntary contributions to school building funds.
          • Dividends received from share investments. Please bring the dividend slips so that we can see the level of franking. Note that dividends that are reinvested for further shares must still be included as income in your tax return.
          • Income from managed funds. This generally consists of income from a number of sources, so it is important that you bring the Year End Tax Summary issued by the fund manager. Most funds will not issue these until August or September each year.
          • A Private Health Insurance statement issued from your health fund. These are issued automatically by all funds following the end of the financial year.
          • Rental property details. Details may include rental statements from a managing agent (preferably the year end rental summary), council and water rates, insurance, land tax, advertising, corporate body levies, repairs and replacements, gardening costs and interest and fees paid on your loan (loan statements from the bank are the best source). Travel in relation to managing or maintaining your property is also deductible, and you should keep a list of kilometres travelled.
          • Details of capital gains on any assets sold (excluding your principal residence). We will need evidence of the sale and the original purchase. Examples include a settlement statement for property, or broker ‘buy’ and ‘sell’ notes for shares.
          • Costs of self education where the education is directly connected with your current work. Examples of costs are motor vehicle expenses between your workplace and study place, books, course fees, photocopying and stationery. Please note that HECS-HELP levies are not deductible.
          • Travel costs for work purposes including airfares and accommodation. This travel must be apportioned by time spent on work and private matters, supported by a detailed travel diary.
          • Details of any medical expenditure incurred in relation to disability aids, attendant care or aged care facilities. Please note that the general medical expense offset is no longer available.
          • Details of any tax deductible personal super contributions made, including the ‘acknowledgement of your notice of intent to claim a tax deduction’. This form is important and should be provided by your superannuation provider.
          • Please note – the ATO now requires all refunds to be directly deposited into a nominated bank account. If you are expecting a refund please bring your BSB and account number.
          • New clients – please note we need to sight some valid proof of identify documents (such as a valid drivers licence) before we can act on your behalf. Please bring this to your first appointment.
  • Q: Do I need an appointment?

    It is preferred, but not essential to make an appointment to have an accountant prepare your personal income tax return. We generally have accountants on call to service clients who do not wish to make an appointment. However to avoid delays we do recommend that an appointment is made where possible, as there are periods when all accountants are busy, especially during the months of July to October.

  • Q: Do you prepare my return while I wait?

    Yes – we will generally prepare your individual tax return while you wait, usually a 30-45 minute process. However if your return is complex, missing information, or you are lodging multiple returns, we may take your information for later preparation.

  • Q: What is the cost of preparing a tax return?

    Our fee for preparing a basic individual tax return for the 2017 year starts from $198 including GST. Where returns require non standard inclusions such as rental properties, capital gains, business income or other complex matters, additional charges will apply based upon the complexity of the tax return.

    Tax returns with a rental property start from $264 and tax returns with a capital gain commence from $297.

    Prior year returns (2016 and prior) start from $275, and returns for temporary residents (including backpackers) start from $330.

    For prior year or temporary resident returns we require an upfront payment of our fees. Your accountant will discuss this with you at the time of the appointment.

    Fees for services provided to business clients are determined based upon the time taken to complete the service, and can be estimated in advance upon request.

  • Q: Why should I choose FAJ?

    FAJ is Fremantle’s leading preparer of Individual Tax Returns. Unlike some of our competitors, our team members are experienced degree qualified accountants who specialise in tax. Each of them commits to regular training on current issues, provided by a firm that has been preparing tax returns since 1930.

    At tax time each year we prepare more than 5,000 individual tax returns for our happy clients, some of whom have been with FAJ for decades. Our aim is to build a life long relationship with you so that we fully understand your own personal needs.

    When you choose FAJ to prepare your personal tax return, you have peace of mind that your return will be prepared accurately, and that you will get every deduction you are entitled to.

  • Q: Do you prepare complex tax returns?

    FAJ can prepare all complex tax returns. If you consider that you have complex affairs including significant foreign investments or pensions, estate issues, complex investments, residency issues or small business income please advise reception when making an appointment and you will be given the option of seeing a senior specialist.

    Please note that additional fees will be charged for complex returns as determined by your accountant during your appointment.

  • Q: When is my return due for lodgement?

    As a registered tax agent we receive automatic extensions for lodgement of our clients’ tax returns. Therefore you may not need to lodge by 31 October each year, and generally receive an extension until April or May of the following year (note that taxpayers with a poor lodgement or payment history will have earlier lodgement dates).

    If you are a new client to our firm we suggest that you contact us prior to 31 October, or as soon as possible so that we can register as your tax agent and receive an extension for you.

  • Q: How long will my refund take?

    We lodge all tax returns electronically, so your return is lodged with the ATO on the same day as it is completed. The ATO generally process all electronically lodged returns within 2 to 3 weeks, so it is likely you’ll have your refund within this timeframe. However the refund is issued by the ATO, and from time to time they will hold up a refund for reasons unknown to us, and outside of our control.

    We cannot complete and lodge your tax return until we have received all requested information.

    Please note that we check all ATO assessments for accuracy, which may add an extra day to the process.

  • Q: I’m a new client, what do I need to do?

    Firstly contact us for an appointment. Following this you will receive an email confirming the appointment time and providing details.

    If you are a new client, you will need to bring suitable identification (such as a drivers licence) to your first appointment.

    Next read the FAQ on what to bring and ensure you bring the information needed. If you are unsure, you are always better bringing in more than less, and we can review your documents and work out what is required.

    Please feel free to call prior to your appointment if you are unsure about anything.

  • Q: Why do you need to ID new clients?

    There has been an increase in taxation fraud in recent years, including identity theft through tax file numbers. To assist in reducing fraud we now require to sight suitable ID for clients new to the firm before we will lodge an income tax return.

    Suitable ID includes a valid WA Drivers Licence, a current passport or a utilities notice confirming your name and current address.

  • Q: Where can I park?

    Please refer to our ‘contact us’ page for full details of where to park.

  • Q: What if I cannot locate my PAYG summary?

    In many cases we can locate the missing PAYG Summary by accessing our ATO Tax Agent Portal, but only if we have been appointed as your tax agent.

    Where the information is not available via the portal, your next port of call is your employer. You should make every possible effort to obtain your summary from the employer, even if they have relocated or business has ceased. Remember that the employer has an obligation to keep taxation records for a minimum of five years. Alternatively your employer can provide a letter stating your taxable income earned and PAYG withheld.

    As a last resort where you have exhausted other avenues, you will need to make a reasonable estimate of earnings and PAYG withheld by reviewing bank statements, pay slips etc.